Returns Policy

We want you to love your purchase! If for any reason you're not completely satisfied, you may return your item within 14 days of delivery for a refund.

Return Conditions

Items must be unworn, unused, and returned in their original condition, with tags still attached.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

How to Return Your Order

Repackage the item securely to avoid damage during transit.

Include a note inside the parcel with the following:

  • Your name

  • Your order number

  • The reason for return

Send the return to:

Returns Department
Arrow Brook House
Bingley
BD16 3ER
United Kingdom

We strongly recommend using a tracked postal service to ensure your return reaches us safely.

Once received and inspected, we will process your refund promptly.